Return & Refund Policy

Last Updated: December 2025

At Bisbee Coffee Company, your satisfaction matters. If something doesn’t feel right, we want to make it right—plain and simple.

Returns

• We do not accept product returns.
• However, if you are not 100% satisfied with your purchase, we are happy to offer a refund in accordance with the policy below.

Refunds

• If you are not completely satisfied with your purchase, we will refund the purchase price of the product.
• Shipping charges are non-refundable.
• Refunds are issued to the original payment method.
• Refunds are processed within 3–5 business days after approval.

Eligibility Conditions

• Refunds are based on customer satisfaction, not product return.
• Abuse of the refund policy may result in future order restrictions.

If you have questions or concerns about your order, please contact us—we’re always happy to help.

Email: roaster@bisbeecoffee.com