Secure Checkout

At Bisbee Coffee Company, protecting your personal and payment information is a top priority. Our Secure Checkout Policy explains how we safeguard your data during online transactions.

Secure Payment Processing

• All payments are processed through trusted third-party payment gateways.
• We do not store, process, or retain full payment card details on our servers.
• Payment processors comply with PCI-DSS (Payment Card Industry Data Security Standards).

Data Encryption

• Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers.
• This ensures sensitive information such as payment details and personal data remains secure.

Fraud Prevention

To protect our customers:

• Orders may be reviewed for fraud prevention
• Additional verification may be requested
• Suspicious transactions may be delayed or canceled

Account & Checkout Safety

Customers are responsible for:

• Keeping account credentials confidential
• Ensuring checkout information is accurate
• Reporting any unauthorized activity immediately

Third-Party Payment Providers

Payment services may include credit and debit card processors. These providers maintain their own privacy and security practices, which we recommend reviewing.

Checkout Errors & Disputes

If you experience:

• Payment errors
• Duplicate charges
• Checkout issues

Please contact us promptly so we can investigate and resolve the matter.

Customer Support for Checkout Issues

Email: roaster@bisbeecoffee.com