Privacy policy
Last Updated: December 2025
Bisbee Coffee Company respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party providers)
- Order and purchase history
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referral sources
This data helps us improve website performance and customer experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and service notifications
- Respond to customer inquiries
- Improve products, services, and website functionality
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory obligations
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance browsing experience
- Remember preferences
- Analyze site traffic and performance
You can choose to disable cookies through your browser settings; however, this may affect site functionality.
Payment Information Security
- We do not store or process payment card details directly.
- Payments are handled through secure, third-party payment processors compliant with industry security standards.
- Bisbee Coffee Company never has access to your full payment credentials.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Payment processors
- Shipping and logistics partners
- Legal or regulatory authorities, when required by law
- Service providers assisting with website operations
All third parties are required to maintain confidentiality and data security.
Data Retention
We retain personal data only as long as necessary to:
- Fulfill orders
- Maintain business records
- Meet legal and accounting requirements
When data is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of personal data (subject to legal obligations)
- Opt out of marketing communications
Requests can be made by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites.
Bisbee Coffee Company is not responsible for the privacy practices or content of external sites.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Policy Updates
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Contact for Privacy Concerns
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Email: roaster@bisbeecoffee.com